Privacy Policy for ChallengeNow
Last updated: October 28, 2025
ChallengeNow (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our app ChallengeNow, available on the App Store and Google Play.
1. Information We Collect
We may collect the following types of information:
Account Information: name, email address, username, and password.
Location Data: when permitted, your location is used to show nearby teams and matches.
User Activity: details about the matches you create, join, or search for.
Technical Information: device ID, app version, IP address, and crash logs (for troubleshooting and improvement).
Communication Data: messages sent between users or to our support team.
2. How We Use Your Information
We use your data to:
Enable you to create, find, and join matches.
Display relevant teams, matches, and locations near you.
Improve app performance, features, and user experience.
Send notifications about match invitations, updates, or important messages.
Manage accounts, provide support, and resolve technical issues.
3. Information Sharing
We do not share your personal information with third parties without your consent, except in the following cases:
Service Providers: trusted partners who help us operate the app (e.g., hosting, analytics, push notifications).
Legal Requirements: when required by law or to protect our legal rights.
All sharing complies with applicable data protection laws, including the GDPR.
4. Data Storage and Security
Your data is securely stored on servers within the EU/EEA.
We use encryption and other security measures to protect your information from unauthorized access, loss, or misuse.
Your data is kept only as long as necessary to fulfill the purposes described in this policy or as required by law.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction or deletion of your data.
Object to certain types of processing.
Request data portability.
Withdraw your consent at any time.
To exercise these rights, please contact us via the email address below.
6. Cookies and Analytics
ChallengeNow may use cookies and analytics tools (such as Google Analytics) to improve user experience and understand app usage.
You can disable cookies in your device settings if you prefer.
7. Children’s Privacy
ChallengeNow is not intended for children under 13 years old. We do not knowingly collect data from children.
If you are a parent or guardian and believe your child has shared personal information with us, please contact us and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available in the app and on our website.
